Words cannot express how deeply grateful we are for the incredible effort Susan, Brittany and Louis made to help us sell our home and then find the perfect house. Being a 2nd time home-buyer, looking for a larger home that was also affordable was a challenge. The team stood buy us the entire way, working around our crazy schedules of work, kids’ sports and visiting family. They truly know every nook and cranny of Santa Barbara and its surrounds and are so honest and personable, they almost make me want to buy a house again (just kidding!). The team was recommended by a friend who spoke very highly of their work and we are so glad we followed the recommendation! I honestly couldn’t imagine surviving the 1-year journey if it wasn’t for their dedication and devotion to their work. If you are looking for caring, honest and incredibly knowledgeable agents to help you buy or sell, I strongly urge you to reach out to the Manzo-Lough team! 5 stars doesn’t do them justice!
Buying a home is a stressful and intimidating process, but with Brittany, Susan and Louis on our side we were in such great hands. Throughout the entire process, they answered our questions and when they didn’t know the answer they found it for us! It’s rare to find such amazing service and exceptional knowledge of the market in one team. We feel so fortunate to have been able to work with them!
As first time home buyers, full time workers and new parents, my husband and I were very nervous to get our feet wet in the real estate world in figuring out how to buy a new home. We needed more than an agent, we needed a trusted partnership, a full team. We needed a team who had seeming endless time and dedication to us. Could that possibly exist? Miraculously it does exist! This team not only exists, they are beyond awesome, and they are the home team, Susan, Louis and Brittany whom my husband and I feel extremely fortunate to have had the pleasure of working with. We were recommended to them by our friends who are happy homeowners. Meeting the team was hands down the best recommendation I’ve had since moving to the Santa Barbara area. If you have the opportunity to work with Susan, Louis and Brittany you can consider yourself extremely fortunate. They are incredibly professional, friendly and relatable. We adore them!
Susan, Louis and Brittany are extremely competent and knowledgeable about today’s real estate market. Their expertise in preparing the house for sale, setting the price, creating a beautiful marketing package and helping in the staging process got us the price we wanted in a very short time. We highly recommend the Manzo-Lough Team because they take care of the details so you don’t have to!
There aren’t enough superlatives to describe how stellar this team is!!! Our journey was long with many twists and turns, switchbacks, and steep climbs: but the dream team provided smart support and caring guidance throughout. Communication was swift, education was provided every step of the way, and what can be a very emotional process was handled with the utmost consideration. On top of that, this team knows every inch of the industry and has an amazing network to call on. They sailed above and beyond their duties every step of the way (and our situation created a ton of extra work) and artfully negotiated the best deal in the end. We cannot thank this team enough for their integrity, care, and fantastic results! We will truly miss working with them, it’s an absolute pleasure.
Susan and Louis Manzo and Brittany Lough are an exceptional real estate team. They were responsive, communicative, flexible and consistently exceeded our expectations. Having just started a faculty job at UCSB, we were short on time. The team understood our constraints, dialed in what we were looking for, and vetted houses when we didn’t have the ability to see them ourselves. As first-time home buyers, their experience was invaluable during escrow and the three person team allowed for near instantaneous responses when we needed them the most. We recommend them enthusiastically and without reservation.
I want to express my gratitude for all you did to help us sell our parent’s home. It was a wonderful place to grow up and a cathartic respite of peace and joy to visit when we had grown and moved away.Since our Mom passed away we had been renting it and it had become just “a rental property.” I was not looking forward to selling it because it was far, far from its best.When we first met you, your attention to the details of what needed to be done was amazing. Your help in staging the inside and restoring the yard was heartwarming. By the time the house was put on the market, it looked like a well-loved home again! You treated it like it was the best, most desirable home in Santa Barbara. Beautiful photography and videos, a huge newspaper ad and flyers made me want to buy it myself! You even brought flowers for each showing!As with all things we weren’t without challenges, but even with the unexpected you never faltered in quickly and professionally dealing with things. Thanks for the regular texts!In this bittersweet ending to the story of our family home of 60 years, your compassion and professionalism made the final chapter one we could smile upon.
I’m dropping a note to say it was a pleasure working with Louis, Susan and Brittany. I appreciated all of your patience and attention to detail, as well as your dog enthusiasm! We’d certainly recommend your team to friends and if the time comes would hope to work with you again.
Susan, Louis and Brittany make a perfect trio. Each one of them offer something different which makes for a great team. They are knowledgeable, experienced, readily available and very professional. They walked us through the entire experience of selling our property with a lot of patience, helpful advice and close communication. They are personable and a delight to work with. We highly recommend them.
We highly recommend Louis, Susan and Brittany. We were looking to hire knowledgeable, professional, caring and compassionate Realtors to sell my mother’s house. We live in Colorado and after hiring the team they were a perfect fit to represent us. They did all of the planning and activities necessary for the sale. They kept us connected to the process on a daily basis and coordinated other essential tasks. They truly are the best!
Louis and Susan are very professional, great communicators and really know the local market. They were extremely helpful with walking us though the escrow process and showcased a breadth of knowledge when answering the hundreds of questions that we had for them. Their patience, knowledge and professionalism were greatly appreciated and we would gladly recommend them to anyone who is looking to buy or sell a home
The Manzos demonstrate all of the obvious attributes one would desire and expect in a good Realtor: knowledge of market trends, awareness of listing and sales activity, competency in writing and interpreting real estate contracts and amendments, the ability to listen to their clients and provide prudent counseling and advice, and a willingness to engage and involve other Realtors in the community in order to consummate a sale. The Manzos have the skill set needed to excel in any line of business: they consistently follow up and follow through and are empathetic to the needs and concerns of their customers. They return every phone call and respond to every email and text without fail. They are incredibly patient, always available and responsive and they always respect and honor the wishes, requests and opinions of their customers.
Louis and Susan Manzo are a highly professional and personable team, whose solid understanding of the real estate market in Santa Barbara takes you to a whole new level when you combine these attributes with their ability to understand which house would be best suited to your needs. They take the time to get to know you and your family, your goals and your dreams. They skillfully balance realistic limits within your price range, while looking for the best possible house you can buy. Patience, kindness, determination, perseverance and great negotiation skills ended in a successful purchase of botanical paradise in Santa Barbara! We recommend Louis and Susan wholeheartedly. They are the Best!!!!
Louis and Susan Manzo clearly exhibited the level of professionalism and personal attentiveness that any prospective home owner would desire. They are trust worthy, highly communicative, committed, accountable and deliver optimal results. We are extremely pleased with their work. If presented with another opportunity to purchase property, we will absolutely partner with the Manzo team and recommend them to our friends and family.
Brittany helped us find our dream home! My wife and I were first time home buyers, and a friend of ours referred us to Brittany. What an excellent recommendation! Brittany patiently guided us through the sometimes daunting process, visiting homes with us for months, helping us draft our first offer, and ushering us through the ups and downs of escrow. Through it all, Brittany was a pleasure to work with. As a businessperson myself, something I really appreciated about Brittany was her lightning fast responsiveness to phone calls and emails. I felt like she always took our needs and concerns seriously. Brittany clearly has passion for her job, and more importantly, she is a person of utmost integrity. I’d recommend her to anyone in a heartbeat
Brittany is a real go-getter and she made the process of buying my first home easy and fun! I loved working with someone who is truly passionate about what she does.
During escrow Louis and Susan were there at every turn, explaining documents, answering questions, reassuring us and taking care of the finer details of the sale that can be confusing and frustrating. After the sale was finalized, my wife commented that she wished we would have the chance to interact with Louis and Susan again. Not just as Realtors, but as friends.
Simply the Best! Louis & Susan Manzo gave us 100% from start to finish. They are the essence of true professionalism. Their knowledge, experience and judgment are unsurpassed. They treated us like family and we can’t say enough good things about them, really!
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