Susan and Louis Manzo and Brittany Lough are an exceptional real estate team. They were responsive, communicative, flexible and consistently exceeded our expectations. Having just started a faculty job at UCSB, we were short on time. The team understood our constraints, dialed in what we were looking for, and vetted houses when we didn’t have the ability to see them ourselves. As first-time home buyers, their experience was invaluable during escrow and the three person team allowed for near instantaneous responses when we needed them the most. We recommend them enthusiastically and without reservation.
I want to express my gratitude for all you did to help us sell our parent’s home. It was a wonderful place to grow up and a cathartic respite of peace and joy to visit when we had grown and moved away.Since our Mom passed away we had been renting it and it had become just “a rental property.” I was not looking forward to selling it because it was far, far from its best.When we first met you, your attention to the details of what needed to be done was amazing. Your help in staging the inside and restoring the yard was heartwarming. By the time the house was put on the market, it looked like a well-loved home again! You treated it like it was the best, most desirable home in Santa Barbara. Beautiful photography and videos, a huge newspaper ad and flyers made me want to buy it myself! You even brought flowers for each showing!As with all things we weren’t without challenges, but even with the unexpected you never faltered in quickly and professionally dealing with things. Thanks for the regular texts!In this bittersweet ending to the story of our family home of 60 years, your compassion and professionalism made the final chapter one we could smile upon.
Susan, Louis and Brittany make a perfect trio. Each one of them offer something different which makes for a great team. They are knowledgeable, experienced, readily available and very professional. They walked us through the entire experience of selling our property with a lot of patience, helpful advice and close communication. They are personable and a delight to work with. We highly recommend them.
We highly recommend Louis, Susan and Brittany. We were looking to hire knowledgeable, professional, caring and compassionate Realtors to sell my mother’s house. We live in Colorado and after hiring the team they were a perfect fit to represent us. They did all of the planning and activities necessary for the sale. They kept us connected to the process on a daily basis and coordinated other essential tasks. They truly are the best!
Louis and Susan are very professional, great communicators and really know the local market. They were extremely helpful with walking us though the escrow process and showcased a breadth of knowledge when answering the hundreds of questions that we had for them. Their patience, knowledge and professionalism were greatly appreciated and we would gladly recommend them to anyone who is looking to buy or sell a home
The Manzos demonstrate all of the obvious attributes one would desire and expect in a good Realtor: knowledge of market trends, awareness of listing and sales activity, competency in writing and interpreting real estate contracts and amendments, the ability to listen to their clients and provide prudent counseling and advice, and a willingness to engage and involve other Realtors in the community in order to consummate a sale. The Manzos have the skill set needed to excel in any line of business: they consistently follow up and follow through and are empathetic to the needs and concerns of their customers. They return every phone call and respond to every email and text without fail. They are incredibly patient, always available and responsive and they always respect and honor the wishes, requests and opinions of their customers.
Louis and Susan Manzo are a highly professional and personable team, whose solid understanding of the real estate market in Santa Barbara takes you to a whole new level when you combine these attributes with their ability to understand which house would be best suited to your needs. They take the time to get to know you and your family, your goals and your dreams. They skillfully balance realistic limits within your price range, while looking for the best possible house you can buy. Patience, kindness, determination, perseverance and great negotiation skills ended in a successful purchase of botanical paradise in Santa Barbara! We recommend Louis and Susan wholeheartedly. They are the Best!!!!
Louis and Susan Manzo clearly exhibited the level of professionalism and personal attentiveness that any prospective home owner would desire. They are trust worthy, highly communicative, committed, accountable and deliver optimal results. We are extremely pleased with their work. If presented with another opportunity to purchase property, we will absolutely partner with the Manzo team and recommend them to our friends and family.
Brittany helped us find our dream home! My wife and I were first time home buyers, and a friend of ours referred us to Brittany. What an excellent recommendation! Brittany patiently guided us through the sometimes daunting process, visiting homes with us for months, helping us draft our first offer, and ushering us through the ups and downs of escrow. Through it all, Brittany was a pleasure to work with. As a businessperson myself, something I really appreciated about Brittany was her lightning fast responsiveness to phone calls and emails. I felt like she always took our needs and concerns seriously. Brittany clearly has passion for her job, and more importantly, she is a person of utmost integrity. I’d recommend her to anyone in a heartbeat
Brittany is a real go-getter and she made the process of buying my first home easy and fun! I loved working with someone who is truly passionate about what she does.
During escrow Louis and Susan were there at every turn, explaining documents, answering questions, reassuring us and taking care of the finer details of the sale that can be confusing and frustrating. After the sale was finalized, my wife commented that she wished we would have the chance to interact with Louis and Susan again. Not just as Realtors, but as friends.
Simply the Best! Louis & Susan Manzo gave us 100% from start to finish. They are the essence of true professionalism. Their knowledge, experience and judgment are unsurpassed. They treated us like family and we can’t say enough good things about them, really!
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